Refund policy

We have a no return policy. Once the order is placed and shipped the products are yours and there is no eligibility for return. If you place an order and would like to cancel it before it is shipped please reach out. 

You can always contact us for any return question at sparklysisterscrafts@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
Refunds will be issued through store credit. You can see your available store credit balance by checking your customer account.